Problem reporting from employees’ phones
SherlockWaste is a web and mobile app in which employees report problems and improvement ideas, and managers see them through to a solution. We designed the interface and built both versions: mobile in Flutter and web in Laravel, Vue and GraphQL.
- UX/UI
- Web app
- Mobile app
- Development
- Category
- Mobile · Web
- Scope
- Web app · Mobile app (iOS, Android)
- Industry and model
- B2B
- Technologies
- Dart, Flutter, GraphQL, Laravel, Livewire, Vue.js
- Website
- sherlockwaste.com ↗
Challenge
The best improvement ideas come from people who work on the process every day, but they rarely have anywhere to report them.
Companies needed one place where teams report problems, share ideas and work with managers to solve them. Reporting had to take a moment, including from a phone, without sitting down at a computer.
So we designed two consistent sides of the product: a mobile app for employees on Android and iOS, and a web dashboard in which managers handle reports, set scoring rules and reward engagement.
From report to improvement
Every problem follows the same clear path, visible to both the reporter and the person responsible.
- 01
An employee reports
They describe the problem, add a photo, category and tags, and choose who receives the report and who can see it.
- 02
The team adds ideas
Others can confirm they have the same issue and add a solution idea and a comment.
- 03
A manager takes it forward
They move the status from reported to implemented and assign an owner and tasks.
- 04
Points and leaderboard
Employees earn points for reports and ideas and climb the leaderboard, and the company rewards the best.
Reporting from your phone
The form fits on one screen: description, photo, category, tags, visibility and the people who will receive the problem.
Reports, leaderboard and notifications
Employees track the status of their reports, get notified about ideas and points, and see their place on the leaderboard.
Dashboard for managers
In the web version, managers handle reports, tasks and management meetings, set scoring rules and reward team engagement.
Managing reports
All problems in one table with search, sorting and quick filters: mine only, awaiting response, team reports or overdue. The problem card takes it through successive statuses, from reported to implemented, and its tabs collect attachments, business impact, ideas, comments and activity history. The administrator decides which report visibility options each role has.
Points and leaderboards
Leaderboards show who reported the most problems, whose ideas got the most likes and who solves problems most often. The company decides how many points each event is worth and whether it applies to team leaders, employees or both.
Tasks
Reports turn into concrete tasks with a requester, an owner, a deadline and a priority. The list has search, filters and sorting, and task details open in a side panel, where the team changes the status, adds attachments and comments, tagging colleagues. The activity history shows every change.
Board meetings
Management meetings run live in the app. On the meeting board, the team arranges KPI cards with trends and charts, tracks progress toward targets for each metric, checks attendance and reviews tasks and reported problems.
Scope of work
UX/UI
Design of the mobile app for employees and the web dashboard for managers, in line with the brand guidelines.
Development
Android and iOS apps in Flutter and Dart, with the web app and backend in Laravel, Livewire, Vue.js and GraphQL.
Launch
An end-to-end project, from concept through design and development to release in the app stores.
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